Location : This family-friendly, business hotel is situated in a well-known area next to West Lake and near to the Ho Chi Minh Mouselium. The centre of Hanoi is some 4 km from the hotel, whilst attractions such as Hand Gai Street (5 km), the Water Puppet Theatre (5 km), the Literature Temple (3 km) and Hoan Kiem Lake (5 km) are all in the near vicinity. Guests will enjoy shopping for lacquer ware, ceramics, silver and embroidery along the district’s tree-lined avenues.

Facilities : 23 suites, 36 apartments and 294 double rooms are located on 20 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service (for a fee), a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a page service. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. A business centre with projector and photocopier is available. Events such as conferences, symposia, lectures etc., but also simple day-to-day business, can easily be arranged with the help of the secretarial service and the conference service.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.

Sports/Entertainment : A dip in the refreshing outdoor pool is not to be missed. Even on grey days, guests can always go for a swim in the indoor pool. Sun loungers and parasols on the terrace invite guests to relax and unwind. Refreshing drinks are served at the poolside snack bar. Those who wish to stay active while on holiday can enjoy on-site cycling/mountain biking. For a fee, tennis is also available. The hotel offers numerous indoor sports, including a gym, callisthenics and aerobics or, for a fee, bowling. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals : Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.