Location : The hotel is perfectly located in the south stand of Twickenham Rugby Stadium, London. Guests are able to enjoy many local attractions including Hampton Court Palace, Kew Gardens and the River Thames. There are numerous restaurants, bars, clubs and shopping opportunities within walking distance of the hotel. There are also excellent public transport links nearby. Central London can be reached in about 20 minutes. The airports of Heathrow, Stansted, Luton and Gatwick are roughly 10 km, 80 km, 82 km and 70 km away, respectively.

Facilities : 156 non-smoking rooms, including 2 junior suites, 10 suites and 76 double rooms, are located on 6 storeys and can be reached by lift. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment : The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and a hammam. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals : Dining facilities include a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.