Location : Situated at the heart of Stornoway, the hotel affords delightful views out over the colourful, bustling harbour and marina as well as ‘Lews Castle’ and its grounds. The town centre with its array of bars, restaurants, shops and public transport is approximately 100 m away; the ‘Callanish Standing Stones’ are 25 km from the hotel, it is approximately 35 km to the ruins at ‘Carloway Broch’, the ‘Butt of Lewis’ lighthouse is 50 km from the hotel and it is around 80 km to the Blackhouse Museum.

Facilities : The hotel was built in 1850. Guests have a choice of 6 single rooms and 20 double rooms. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park. Other services include room service, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

Rooms : Central heating ensures that rooms maintain just the right temperature. All rooms are carpeted and include a double bed. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and 26 non-smoking rooms.

Meals : Various dining options are available, including a dining room, a breakfast room, a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast and half board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: American Express, VISA and MasterCard.