Location : The hotel is located centrally to the NEC, Birmingham International Airport and Motorway links M6 & M42.

Facilities : The hotel has 216 rooms and includes a lift and a reception desk. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Central heating ensures that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A desk is provided. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a flatscreen television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and include a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : While the adults swim a few laps in the indoor pool, children can splash around in the kids' pools. Comfortable sun loungers are available on the terrace. Water sports enthusiasts are offered aquafit. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments.

Meals : Various dining options are available, including a restaurant, a dining room and a bar. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.