Location : The hotel is less than a minute's walk from Gloucester Road underground station, with connections to 3 major lines Piccadilly, Circle and District, providing great transport links to the rest of London. It also has links to the M4/A4 motorway network where Heathrow is situated 40-60 minutes away. The hotel is conveniently located close to 2 top exhibition centres Olympia and Earls Court. Plus, some great attractions, including The Natural History, Science and Victoria and Albert museums, Hyde Park, The Royal Albert Hall, Kensington Palace and Gardens and shopping on the Kings Road, High Street Kensington and Knightsbridge, are close by.

Facilities : 9 suites, 6 apartments, 42 single rooms and 553 double rooms are located on 8 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms : Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics and a spa. A casino offers fun and entertainment.

Meals : Dining facilities include a dining room, a breakfast room, a café and a bar. The non-smoking restaurant provides high chairs for children. Bed and breakfast can be booked. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.