Location : The hotel is located on the A12 which is the main arterial road into the centre of London and within easy reach of the site of the 2012 Olympic games. The hotel is 2 minutes from the Central Line underground station giving easy access to Central London, Oxford Street (only 30 minutes away), and to one of the largest public open spaces in London, Epping Forest. Furthermore attractions such as Canary Wharf and the Excel Centre can be reached in 15 minutes on public transport while the O2 Stadium can be reached in 25 minutes. The hotel is located 46 km from Stansted airport and 55 km from Heathrow airport.

Facilities : Single rooms and 126 double rooms are located on 8 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access (for a fee) is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include medical assistance, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A desk is provided. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment : Active guests can enjoy golf.

Meals : Various dining options are available, including a restaurant, a dining room, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. Breakfast and a dinner à la carte offer culinary delights every day. Staff are also happy to provide children's meals.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.