Location : This hotel is the most centrally located establishment in Hull. It lies next to the city hall, within the main business, retail and leisure area of the city. The important brand outlets are just steps away and it is within walking distance of all major tourist attractions including the BBC, Hull's historic Old Town, the theatres, the law courts, museums, galleries, the Queens Gardens and the marina. The KC Stadium and The Deep are within a 15-minute walk. It is just 33 km to Humberside Airport and 72 km to Doncaster Sheffield Airport.

Facilities : 4 junior suites, 21 single rooms and 101 double rooms are located on 7 storeys and can be reached by lift. The reception desk in the lobby is staffed round the clock. The hotel provides a cloakroom, a safe, a currency exchange service, a TV room, room service, a laundry service and a conference room. Wireless internet access is provided in public areas. Guests arriving by car can park their vehicles in the garage or in the car park. Bicycles can be kept in the bicycle storage area.

Rooms : Individually adjustable heating ensures that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. A safe provides secure storage for guests' personal property. A mini fridge and a tea/coffee station are standard features. There is also an ironing set and a trouser press. Internet access, a direct dial telephone, a TV and a radio are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. The hotel has 126 non-smoking rooms.

Sports/Entertainment : A wellness area with a spa is available at the hotel.

Meals : A breakfast room, a café and a bar are available to guests. The non-smoking restaurant provides high chairs for children. Bed and breakfast can be booked. Breakfast and a set dinner menu offer culinary delights every day. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.