Location : Located on the River Tyne overlooking the Quayside, the hotel is less than 300 m away from the Gateshead Millennium Bridge and Sage Gateshead. Newcastle-Upon-Tyne’s city centre is just 200 m from the hotel and the central train station is 1.2 km away. The closest local transport links can be found just some 10 m from the hotel, and football fans will appreciate the hotel’s convenient location only about a 10-minute drive from Newcastle United’s St. James Park stadium. Guests can visit the nearest beach at Whitley Bay located around 25 minutes by car from the hotel.

Facilities : 203 non-smoking rooms are located on 4 storeys and can be reached by lift. The reception desk in the lobby is staffed round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment : Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including billiards and a spa.

Meals : Dining facilities include a restaurant (with high chairs), a dining room, a breakfast room, a café and a bar. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. At dinner, guests can order à la carte. Set menus are available at lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request.

Payment : The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.