Location : The hotel is located less than 2 hours' drive from Abu Dhabi or Dubaï, on the majestic Hafeet Mountain and close to the Omani border. It is near to hot springs, the zoo and cultural and archeological sites. Green Mubazzarah lake and park are a 10-minute drive away. The Palace Museum Al Ain and Fort Al Jahili are both 25 km from the hotel. The centre of Al Ain is around 30 km away, where guests will find the Al Ain Mall and bus station.

Facilities : 124 non-smoking rooms are located on 5 storeys and can be reached by lift. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a hairdresser. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Rooms are equipped with air conditioning. A balcony is among the standard amenities of some rooms. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sports/Entertainment : While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the resort ensures that there is something new to do every day, including cycling/mountain biking, tennis, bocce, volleyball, crazy golf, golf and archery. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton, billiards, darts, squash, callisthenics and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.

Meals : Various dining options are available, including a breakfast room, a café and a bar. Guests can dine in 3 restaurants, which feature high chairs for children and air conditioning. Catering options include bed and breakfast, half board and full board. Breakfast, lunch and dinner are available. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The complex offers a selection of alcoholic and non-alcoholic beverages.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.