Location : The hotel is located in the centre of Hualien, near to Hualien Harbour with easy access to Chih Sing Lake and Meilun Mountain.

Facilities : The hotel has 257 rooms and includes a lift and a reception desk. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Valuables can be securely stored in a safe. The kitchenette comes with a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge). Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The outdoor pool complex provides invigorating refreshment. A sun terrace is a great place to while away the hours. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and aerobics. The wellness offerings at the hotel include a spa, a sauna and massage treatments. Entertainment options and leisure facilities include an entertainment programme and a kids' club.

Meals : Various dining options are available, including a restaurant, a dining room, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The following credit cards are accepted: American Express, VISA, JCB and MasterCard.