Location : This hotel is located in Madrid, in a quiet residential area in the north of the city. It lies only 10 minutes away from Barajas international airport, the Juan Carlos I exhibition centre (IFEMA), Chamartín station and Castilla square. Thanks to the nearby Paseo de la Castellana road and the M30, M40 and A10 roads, the hotel has direct access to the most important parts of the city. Links to the public transport network are located in front of the hotel, while restaurants and shops are about 500 m away, with the centre 2 km and the bus station 10 km from the hotel.

Facilities : 180 suites are located on 10 storeys and can be reached by lift. The reception desk is open round the clock. A cloakroom, a baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry.

Rooms : Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment : Featuring 2 indoor and outdoor pools, the pool complex is the perfect place to work out or just relax and unwind. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. Water sports enthusiasts can enjoy diving, water aerobics and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, squash, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium.

Meals : Dining facilities include a dining room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as a set menu. Diet meals and gluten-free meals can be prepared on request. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.