Location : The hotel is located in the centre of the town of Guadalupe beside the Santa Maria de Guadalupe monastery. The region is known as Las Villuercas- Ibores. The village can be accessed by car or bus from Madrid or Cáceres (125 km away) and links to public transport can be found nearby. There are a number of bars and night life locations in the locality and Orellana Lake is some 50 km away. The Guadalupe River, the forest and the river are all just a short walk away. Ermita del Humilladero is only 4 km away, Montfragüe is some 125 km away, and Trujillo is only 80 km away.

Facilities : The hotel has a lift and features 1 single room and 40 double rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, room service (for a fee) and a laundry service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has 41 non-smoking rooms.

Sports/Entertainment : The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the terrace. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, a solarium and hiking.

Meals : Dining facilities include a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.