Location : This excellent luxury hotel is situated in the centre of Bilbao, directly opposite the Guggenheim Museum. The fine sandy beach is approximately 15 km away. Links to the public transport network lie in front of the hotel. The airport is roughly 8 km away.

Facilities : 4 junior suites, 6 suites, 13 single rooms and 122 double rooms are located on 7 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available.

Rooms : Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player and WiFi are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 125 non-smoking rooms and 1 smoking room.

Sports/Entertainment : Comfortable sun loungers are available on the terrace. Active guests can enjoy golf. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, Ayurveda treatments and a solarium. Subject to charge: massage treatments.

Meals : Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: American Express, VISA and MasterCard.