Location : The city hotel is located close to San Mamés stadium and just 10 minutes from the Guggenheim Mueum. There are shopping venues, restaurants and public transport close to the hotel, within 200 metres. This hotel is roughly 150 metres from the beach. Various bars and a golf course are to be found within walking distance of the hotel (500 metres).

Facilities : 6 single rooms and 76 double rooms are located on 4 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include room service, a laundry service and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available.

Rooms : Rooms include air conditioning and central heating. All rooms are carpeted and include a double bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sports/Entertainment : The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis and paddle tennis.

Meals : Dining facilities include a dining room, a café and a bar. The non-smoking restaurant provides high chairs for children. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu.

Payment : All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.