Location : The hotel is strategically located in the financial centre in the heart of Bilbao, opposite the Palace of Justice and close to the main sights of interest, such as the Guggenheim Museum, the Old Quarter, the Teatro Arriaga opera house and the Euskalduna Conference Centre and Concert Hall. The hotel has excellent access, standing next to a metro station (Abando) and just 200 m from the main station for suburban and long-distance trains.

Facilities : The hotel has 141 rooms, including 3 suites, 27 single rooms and 109 double rooms, which are located on 7 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a mini fridge. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment : The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and a hammam. A casino offers fun and entertainment.

Meals : Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The hotel also offers special catering options.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.