Location : The hotel enjoys a peaceful and relaxed location in the centre of the city. The building is one of the city's landmarks, along with the Hostería del Estudiante in the former San Jerónimo college, which was founded by Cardinal Cisneros in 1510 and which offers marvellous views over the beautiful Patio Trilingüe courtyard of the University of Alcalá de Henares. The hotel is next to monumental treasures such as the Capilla de San Ildefonso, the Palacio Arzobispal and the baroque convent of Las Bernardas. Nightlife opportunities and links to public transport can be found in the immediate vicinity. The bus and train stations are about 15 and 20 minutes' walking distance away, respectively. The La Dehesa shopping centre is about a 15-minute drive away, and Barajas Airport is approximately 25 km away.

Facilities : 128 rooms are located on 3 storeys and can be reached by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include room service (for a fee), a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms : Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Extra comforts include a mini fridge. Equipped with a direct dial telephone, a TV, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sports/Entertainment : A dip in the refreshing outdoor pool is not to be missed. Even on grey days, guests can always go for a swim in the indoor pool. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A wide range of indoor sports are offered, including a gym or, for a fee, darts, bowling, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, hydrotherapy treatments and a solarium. Subject to charge: massage treatments. Guests of all ages have the opportunity to enjoy an entertainment programme (for a fee).

Meals : Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.