Location : The hotel is situated in a beautiful, peaceful area of the city just a short distance from the main shops, tourist attractions and museums. It is particularly close to one of the most important aquariums in Latin America. The hotel is just 20 minutes away from Veracruz International Airport, 5 minutes from the bus station, 10 minutes away from the historic centre and only 100 m from the beaches. Castillo de San Juan de Ulua is about a 15-minute drive away. The “Baluarte de Santiago” remains is about a 20-minute walk away, while the Mocambo beach and “Plaza las Americas” shopping centre are both about 40 minutes away.

Facilities : 10 junior suites, 15 single rooms and 100 double rooms are located on 6 storeys and can be reached by lift. The reception desk in the lobby is staffed round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a babysitting service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available.

Rooms : Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. A safe and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 125 non-smoking rooms.

Sports/Entertainment : The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Parasols and comfortable sun loungers are available on the sun terrace. Refreshing drinks are served at the poolside snack bar.

Meals : Dining facilities include a dining room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: VISA and MasterCard.