Location : This hotel lies directly beside the local sandy beach just 10 minutes walk from the city centre where guests will discover many shops, restaurants and bars. Acapulco is some 14 km away. Acapulco airport is 8 km away.

Facilities : The hotel has a lift and features 2000 rooms. Multilingual staff at the 24-hour reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Rooms are equipped with air conditioning and central heating. Some rooms include a balcony. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a flatscreen television, an alarm clock and WiFi (for a fee). A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis, golf and fishing are available. With sailing and diving available, the hotel also caters to water sports enthusiasts. Sport and leisure facilities at the hotel include a gym and aerobics. The wellness area features various facilities, such as a spa, a sauna, a steam bath, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

Meals : Various dining options are available, including a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Half board is offered as a catering option. A generous breakfast buffet and dinner are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.