Location : The hotel is located in the city's tallest building on a scenic waterfront pedestrian promenade overlooking the Sulu Sea in Sandakan, Malaysia. The hotel is part of the Sandakan Harbour Square development, offering a retail shopping centre within the Sandakan CBD. The hotel is a 5-minute walk from the main train station.

Facilities : Guests have a choice of 6 suites, 208 single rooms and 91 double rooms located in a 26-storey main building and a 10-storey auxiliary building. Check-in and check-out are easy at this hotel, which has a 24-hour reception desk and a lift. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a car hire service, room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Air conditioning ensures that rooms maintain just the right temperature. Most units have a sea view. All rooms are carpeted and include a king-size bed. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. Bathrooms are equipped with a shower and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : Whether more active or in need of rest and relaxation, guests can unwind at the pool complex, which includes a children's area and a total of 2 swimming pools. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including a gym, billiards, darts and a spa. Live music and a dance club are also options for entertainment.

Meals : Various dining options are available, including a dining room, a café, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The following credit cards are accepted: American Express, VISA and MasterCard.