Location : Nestled in the city's golden triangle and atop the hill of Jalan Mathies, the hotel is adjacent to Hills Shopping Mall, a two-storey city lifestyle shopping centre opened in 2009. Guests can easily venture on foot to discover the city's diverse selection of shops, restaurants, temples and bazaars. It is just a mere 20-minute drive from Kuching International Airport.

Facilities : The hotel has a lift and features 389 rooms. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Children can enjoy the playground. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Air conditioning ensures that rooms maintain comfortable temperatures. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge). Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including a gym, yoga, a spa, a sauna, a steam bath and massage treatments. A kids' club and live music are also options for entertainment.

Meals : Various dining options are available, including a restaurant with air conditioning, a dining room, a café and a bar. Half board is offered as a catering option. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.