Location : Surrounded by fir and pine trees, the resort is situated at the foot of a hill and overlooks other mountains. The hotel is easily accessible from various points of interest and is well connected by road from Siliguri. The hotel is just 500 metres away from the main shopping centre. The nearest railway station, New Jalpaiguri, is about 80 km away and the nearest airport, Bagdogra, is approximately 88 km from the hotel.

Facilities : The reception desk is open round the clock. A baggage storage service and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.

Rooms : Rooms include a king-size bed. Valuables can be securely stored in a safe. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : There are many ways to relax or stay active at the hotel, including a gym, table tennis, billiards, a spa and massage treatments. Children are well looked after in the kids' club (for a fee).

Meals : Various dining options are available, including a restaurant with air conditioning, a café and a bar. Breakfast and lunch offer culinary delights every day.