Location : Koutouloufari is a village of roughly 600 inhabitants on the slope of Mt Pyrgias at an altitude of 100 meters. It is 29 kilometers east of Heraklion and less than 900 meters from coastal Hersonissos. Koutouloufari was probably inhabited for the first time, in the Middle Ages when, people moved from the coastal lines to upland areas to protect themselves from the pirate raids on the northern coast of Crete. Nowadays, Koutouloufari with its narrow-paved streets and old Cretan houses attracts those who want to spend their holidays in a tourist area in Crete - which stretches from Heraklion to Agios Nikolaos, offering many beaches, attractions, sights and activities and is near archaeological sites such as Knossos and Malia - but in a quiet environment with a traditional flavor and a lovely view of the Sea of Crete. In Koutouloufari guests will find old stone houses with arches, arched doorways and inner courtyards roofed with vines offering shade and grapes in summer. They also can stroll through the paved streets or take the road down to Hersonissos through the hills covered with olive trees.

Facilities : The complex was modernised in 2021. The hotel has 106 rooms and includes 4 lifts and a reception desk. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The grounds of the complex feature a playground and a lovely garden. Parking spaces are available to guests travelling by car (no extra charge). Further services include a babysitting service (on request and for a fee), a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hotel doctor and a hotel shuttle bus. A fax machine and a photocopier can be found in the conference area.

Rooms : Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. For young travellers, children's beds can be provided. A safe provides secure storage for guests' personal property. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a flatscreen television with satellite channels and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. The hotel has non-smoking rooms.

Sports/Entertainment : Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Leisure activities and facilities at the complex include a gym, a spa, a sauna and massage treatments or, for a fee, a beauty salon.

Meals : The hotel includes a bar. Catering is provided by 4 buffet and à-la-carte restaurants (with high chairs for children). A generous breakfast buffet provides many delicious reasons to rise and shine. At lunch and dinner, guests serve themselves at the buffet. Special meals, including diet meals, are also available.