Location : This luxury hotel lies on the north coast of Crete, right by the Mirabello Bay with the sandy beach and bathing areas. The fishing village of Elounda is only around 2.5 km away, Agios Nikolaos is roughly 6 km away and Heraklion airport is a 45-minute drive from the hotel.

Facilities : The bungalow complex was modernised in 2018. 244 cabins are located on 4 decks and can be reached by lift. The friendly staff at the guest services desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable cruise. Wireless internet access in public areas (no extra charge) allows passengers to stay connected. The tour desk offers assistance with booking excursions. The complex has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. The complex features a garden and a playground. Additional amenities include a newspaper stand, a TV room, a playroom and a library. A parking deck is available to those who wish to travel with their own car. Further services and facilities include a babysitting service (for a fee), a childcare service, a transfer service, translation services, cabin service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a page service, a ship's doctor and a hotel shuttle bus. A bicycle hire service (for a fee) gives guests the opportunity to explore ports of call independently. Complimentary newspapers are available. A conference room is available for conferences, lectures and meetings.

Rooms : Cabins feature a living area, a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Passengers can enjoy the sea view from a balcony or terrace. Cabins have a double bed or a king-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for passengers' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge). Guests can take advantage of the nightly turndown service. Slippers are included. The bathrooms have a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, passengers are offered cosmetic products. Guests can also book wheelchair-friendly cabins with wheelchair-accessible bathrooms. The complex has family cabins and 90 non-smoking cabins.

Sports/Entertainment : There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – passengers will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun deck, which features sun loungers and parasols, is time well spent. The complex offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball, crazy golf and golf. With canoeing, sailing, diving and water aerobics available, fans of water sports will have plenty to choose from. Water skiing, jet skiing, paddle boating, banana boat rides, catamaraning and snorkelling are organised by third-party operators. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and anti-ageing treatments. Leisure facilities include a kids' club, live music and a dance club.

Meals : Dining facilities include a café and a bar. Passengers can dine in a cosy atmosphere at the restaurant (a buffet and à la carte). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and half board. A generous breakfast buffet and dinner are served every day.

Payment : The complex accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.