Location : The hotel is ideally located in San Jose, within the exclusive residential area of Escazu, across from the Multi Plaza Shopping and Entertainment Centre. It is just 8 km away from the centre of San José. San José is a fun place, where every modern luxury is available in a tropical environment. Guests will find links to the public transport network only 500 m from the hotel.

Facilities : Guests have a choice of 14 junior suites, 17 suites, 254 single rooms and 118 double rooms located in a 5-storey main building and an 8-storey auxiliary building. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a page service.

Rooms : Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony is among the standard features of some rooms. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 372 non-smoking rooms and smoking rooms.

Sports/Entertainment : The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, table tennis and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and hydrotherapy treatments. Subject to charge: massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals : Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Gluten-free meals and vegetarian dishes can be prepared on request. In addition, picnics and snacks are available.

Payment : The following credit cards are accepted: American Express, VISA and MasterCard.