Location : Strategically located in the shopping centre development at Chipichape, the hotel offers guests an ideal location in the heart of the developing business, commercial, industrial and financial district of Santiago de Cali. The hotel is 15 km from the Alfonso Bonilla Aragón International airport.

Facilities : 226 rooms are located on 10 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms : Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a king-size bed. A safe and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sports/Entertainment : Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, massage treatments and a solarium.

Meals : Various dining options are available, including a restaurant with air conditioning, a breakfast room and a bar. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.