Location : This hotel is centrally located in the heart of Shanghai, in the immediate vicinity of the pedestrian area. Standing between the historic Nanjing Road East and the green space of People's Square, the hotel overlooks the Shanghai Museum and the Grand Theatre and is situated above the People's Square metro station. Shanghai's iconic Bund is a leisurely 20-minute walk to the east, and it is 2 hours' drive to Hangzhou.

Facilities : The hotel has a lift and features 761 rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service and a hairdresser. Complimentary newspapers are available.

Rooms : Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. All rooms are carpeted and include a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. The kitchenette comes with a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player and WiFi (for a fee) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sports/Entertainment : Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub (for a fee) offer the perfect way to unwind. Comfortable sun loungers are available on the sun terrace. Sport and leisure facilities at the hotel include a gym and billiards. There is a wellness area with a spa, a steam bath, a beauty salon and hydrotherapy treatments and, for an additional fee, a sauna and massage treatments.

Meals : Various dining options are available, including a breakfast room, a café and a bar. The restaurant has air conditioning and high chairs for children. Full board is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.