Location : The hotel is located in one of the most beautiful spots within the Torres del Paine National Park, which was declared a World Biosphere Reserve by UNESCO. It is located at the southern tip of Chilean Patagonia, on the shores of the lake, the only place on Earth where one can enjoy the floating icebergs from the Grey Glacier.

Facilities : 60 non-smoking rooms are available to guests at this hotel, which includes a 24-hour reception desk. The hotel provides a baggage storage service, a safe and a laundry service. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. Guests arriving by car can park their vehicles in the car park for no extra charge.

Rooms : Central heating ensures that rooms maintain just the right temperature. Valuables can be securely stored in a safe. Other features include a telephone, a TV and WiFi (for a fee). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products.

Sports/Entertainment : The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including golf, fishing, horse riding and kayaking.

Meals : Dining facilities include a non-smoking restaurant, a dining room, a café and a bar. Bed and breakfast can be booked.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.