Location : The biological reserve of Huilo Huilo is located 860 km south of Santiago, in Region de los Rios in the middle of the Patagonian Andes. The hotel is around 55 km from the Panguipulli Neltume international road.

Facilities : The bungalow complex has 55 rooms and includes a lift and a reception desk. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and oven. There is also a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The complex has non-smoking rooms.

Sports/Entertainment : The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active in the complex, including cycling/mountain biking, fishing, horse riding, a spa, a sauna, massage treatments and hiking. A kids' club and live music are also options for entertainment.

Meals : Various dining options are available, including a restaurant, a dining room, a café and a bar. Catering options include bed and breakfast and full board. A generous breakfast buffet guarantees a great start to the day.

Payment : The complex accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.