Location : This hotel is located in Puerto Varas.

Facilities : The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms : Rooms are equipped with central heating. WiFi (no extra charge) ensures additional comfort. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, fishing, massage treatments and hiking. Evening entertainment includes live music.

Meals : Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.