Location : The hotel is located a few steps from La Serena in Coquimbo on the Avenue Mar. The Isla Damas can be reached by car in 2 hours and the Observatorio Mamalluca and the Valle del Elqui can be reached in about 1 hour from the hotel.

Facilities : The hotel has 111 rooms, including 10 suites, 65 single rooms and 35 double rooms, which are located on 12 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus.

Rooms : Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave, tea/coffee station and oven. Further amenities include a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.

Sports/Entertainment : The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. The hotel offers plenty of activities and entertainment options, including a dance club, a casino and a nightclub.

Meals : Dining facilities include a restaurant, a dining room, a café and a bar. Bed and breakfast is offered as a catering option.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.