Location : This hotel warmly welcomes guests in Coyhaique.

Facilities : The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Rooms are equipped with central heating. Amenities include a trouser press and WiFi (no extra charge). The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, fishing, horse riding, canoeing, skiing and hiking. Ski passes are available locally. In the evenings, guests can unwind to live music.

Meals : The hotel includes a restaurant and a café. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.