Location : Located on the Chinchorro Beach just metres from the sea, the hotel is just minutes from the town and the major tourist attractions. Amongst these are Morro de Arica, the 'plaza funcional' (the town's civic centre) and the Cathedral of San Marcos de Arica as well as the former residence of the governor.

Facilities : The hotel has a lift and features 50 single rooms and 116 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave, tea/coffee station and oven. Further amenities include a washing machine, an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. The bathrooms have a shower, a bathtub and a whirlpool bath. A hairdryer is also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments.

Meals : Various dining options are available, including a restaurant, a dining room and a bar. Bed and breakfast can be booked. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.