Location : Situated among the snow-capped peaks of the Canadian Rockies, the hotel stands as a world-renowned symbol of Canadian hospitality since 1888. Its blend of opulence and seclusion has been an emblem of Rocky Mountain majesty for more than a hundred years.

Facilities : The complex was built in 1883. Guests have a choice of 770 non-smoking rooms located in a 9-storey main building and a 4-storey auxiliary building. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Rooms are equipped with air conditioning and individually adjustable heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sports/Entertainment : Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, golf and horse riding. With skiing, tobogganing and snowboarding opportunities, the complex offers the perfect base from which to enjoy winter sports or just a relaxing winter holiday. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym, bowling and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals : Dining facilities include a café, a bar and a pub. Guests can indulge their palates at 10 restaurants (non-smoking, air conditioning and high chairs). A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Special meals, including diet meals, are also available. In addition, special catering options and picnics are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.