Location : The hotel is close to downtown Banff and just a short walk from many of Banff's attractions, including the Fairmont Banff Springs hotel, Bow Falls, Cave and Basin National Historic Site and the Banff Upper Hot Springs.

Facilities : 8 suites, 34 single rooms and 92 double rooms are located on 3 storeys and can be reached by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Individually adjustable heating ensures that rooms maintain just the right temperature. A balcony or terrace is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, 134 non-smoking rooms and smoking rooms.

Sports/Entertainment : The outdoor pool complex provides invigorating refreshment. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Water sports enthusiasts can enjoy canoeing and kayaking. With skiing and snowboarding opportunities, the hotel offers the perfect base from which to enjoy winter sports or just a relaxing winter holiday. Ski passes are available locally. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments.

Meals : Dining facilities include a dining room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Breakfast and a dinner à la carte offer culinary delights every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.