Location : This hotel is situated in the centre of Pamporovo.

Facilities : Guests can enjoy the pleasant ambience of one of the 5 junior suites, 21 apartments, 10 single rooms and 198 double rooms. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Central heating ensures that rooms maintain comfortable temperatures. Amenities include a trouser press and WiFi (no extra charge). The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The pleasantly heated water of the indoor pool area guarantees comfortable swimming. A terrace with sun loungers and parasols is available. The hot tub in the pool area promises pure relaxation. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, archery, fishing and horse riding. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Sports options available to guests include a gym or, for a fee, bowling. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Leisure facilities include a kids' club, live music and a dance club.

Meals : Various dining options are available, including a restaurant, a dining room, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.