Location : This hotel is located in the famous ski resort of Bansko, only a few minutes' walk from the Gondola cabin lift, some 500 m from restaurants, shops and bars and approximately 1 km from Bansko's centre. Blagoevgrad is around 57 km away and it is some 150 km to Sofia Airport.

Facilities : Guests have a choice of 127 rooms, including 34 apartments and 91 double rooms, located in a 4-storey main building and a 5-storey auxiliary building. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. The grounds of the apartment complex feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. The kitchenette comes with a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (for a fee) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has non-smoking rooms and smoking rooms.

Sports/Entertainment : Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers are ready and waiting on the terrace. For those who wish to stay active while on holiday, the complex offers cycling/mountain biking. Ski passes are available locally. A wide range of indoor sporting activities are also offered, for example a gym, billiards and aerobics or, for a fee, table tennis and bowling. Various wellness options are available at the apartment complex, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals : Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include half board and full board. A continental breakfast buffet guarantees a great start to the day. A delicious and varied buffet is freshly prepared at breakfast and dinner, and a set menu can be ordered at lunch and dinner. The chefs prepare delicious specialities during the show cooking.

Payment : The following credit cards are accepted: American Express, VISA and MasterCard.