Location : The hotel is situated on a hill in Balmoral, towering above the Valley and the Lake Warfaaz, in the Belgian Ardennes. It is also located 1 km from the Royal Golf Club du Fagnes and 3 km from Casino de Spa.

Facilities : The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a playroom. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a childcare service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available.

Rooms : Rooms are equipped with air conditioning. Some rooms include a balcony. Guests are sure to get a good night's sleep in the sofa bed. Guests can also book separate bedrooms. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A telephone, a TV, a radio, a stereo system and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked.

Sports/Entertainment : The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. A casino offers fun and entertainment.

Meals : Dining facilities include a restaurant, a café and a bar. Half board can be booked. A generous breakfast buffet and dinner are served every day.

Payment : The hotel accepts payment by MasterCard.