Location : This world-famous luxury hotel is situated in a privileged location opposite the State Opera and the Kärntner Street and is about two minutes on foot from underground station Karlsplatz. The Hofburg imperial apartments, the Spanish Riding School and the famous Ringstrasse are all also within easy walking distance. The hotel is a favourite meeting point for Viennese high society, artists and politicians.

Facilities : The hotel was built in 1876. 152 rooms are located on 7 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment : Fine weather can be enjoyed on the terrace. Sport and leisure facilities at the hotel include a gym and aerobics. There is a wellness area with a spa, a sauna, a steam bath and a beauty salon. Subject to charge: massage treatments. A casino offers fun and entertainment.

Meals : Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including vegetarian dishes, are also available. In addition, picnics and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.