Location : This hotel warmly welcomes guests in Mackay.

Facilities : The hotel provides a baggage storage service, a safe, a babysitting service, room service, a laundry service, a coin-operated laundry and a smoke alarm. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms : Central heating ensures that rooms maintain comfortable temperatures. Rooms include a sofa bed. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Guests can enjoy a refreshing swim in the outdoor pool area. Fine weather can be enjoyed on the terrace. A gym is organised by third-party operators.

Meals : The dining area includes a restaurant and a café. A delicious breakfast provides energy for the rest of the day.