Location : This hotel warmly welcomes guests in Mackay.

Facilities : The friendly staff at the reception desk are happy to answer any questions. Amenities at the hotel include a cash machine. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

Rooms : The hotel's options for comfortable accommodation ensure a pleasant stay. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : At the hotel, guests can exercise and enjoy activities or just unwind. The outdoor pool complex ensures comfortable swimming with its soothing salt water.

Meals : The dining area includes a restaurant and a bar. Lunch can be booked. Staff are also happy to provide children's meals.