Location : The resort is the closest of the Whitsunday Islands to Shute Harbour, lying just 5 km away from the mainland. Guests can go on rainforest walks 1 km from the club resort, and Mermaid Beach is the same distance away. Whitehaven Beach is approximately 20 km from the spa complex and Great Barrier Reef is around 50 km away. The island is also serviced by Hamilton Island Airport and is just a 30-minute trip across the Whitsunday Passage.

Facilities : The resort has a lift and features 296 rooms. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service, a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Daily newspapers are available for purchase. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

Sports/Entertainment : Guests can cool off in one of the 3 outdoor pools. There is a children's swimming area as well. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the resort ensures that there is something new to do every day, including tennis, beach volleyball, basketball, crazy golf and fishing. With water skiing, jet skiing, banana boat rides, canoeing, catamaraning, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, badminton, billiards, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a beauty salon, massage treatments and a solarium. Additional leisure activities include an entertainment programme, a kids' club and live music.

Meals : Dining facilities include a restaurant (with high chairs), a dining room, a café and a bar. Bed and breakfast can be booked. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. In addition, special catering options and picnics are available.

Payment : The resort accepts the following credit cards: American Express, VISA and MasterCard.