Location : The hotel is located in the Valley of Ordino-Arcalís, situated only 4 km from the ski slopes of Ruta de Los Lagos de Tristaina. The Ruta del Ferro (Iron Route) is just 5 minutes walk away. There is a tourist information centre at El Serrat, about 100 metres from the hotel and the historical town centre of Ordino is about 7 km away.

Facilities : 21 apartments are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a transfer service, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available.

Rooms : Rooms feature a kitchen and a bathroom. Individually adjustable heating ensures comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed or a king-size bed. Valuables can be securely stored in a safe. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has family rooms and non-smoking rooms.

Sports/Entertainment : Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym and billiards. A wellness area with a solarium is available at the apartment hotel.

Meals : Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can dine in a cosy atmosphere at the restaurant (smoking area and high chairs). Bed and breakfast is offered as a catering option. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: VISA, Diners Club and MasterCard.