Location : The hotel, popularly known as 'the grand old lady of the falls', is situated in the Victoria Falls National Park, a World Heritage Site. Set in lush tropical gardens with lily ponds, palm trees and semi-tropical shrubs, it provides the tranquillity and seclusion that many guests seek. The famous Victoria Falls are just a 10-minute walk away using the hotel's private pathway and the smoke that thunders, or 'Mosi-O-Tunya' in the local dialect, is clearly audible and visible from this luxurious landmark. There is a casino within walking distance.

Facilities : The hotel was built in 1904. 161 non-smoking rooms, including 4 junior suites and 12 suites, await guests at this hotel, which includes a reception desk. Amenities include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a library. Parking spaces are available to guests travelling by car. Other services include a babysitting service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sports/Entertainment : Guests can enjoy a refreshing swim in the outdoor pool area. Parasols on the terrace are also available. The pool bar serves a selection of refreshing drinks. The hotel offers outdoor sports, including tennis, golf, a putting green and horse riding. Water sports enthusiasts are offered canoeing. The fitness rooms are perfect for a comprehensive workout. A spa, beauty salon and massage treatments are available in the wellness area. In the evenings, guests can unwind to live music.

Meals : Dining facilities include 3 restaurants, a dining room, a café and a bar. Catering options include bed and breakfast, half board and full board. In addition to breakfast, the hotel also offers lunch and dinner à la carte. The hotel also offers snacks.

Payment : The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.