Location : This charming hotel is situated in the heart of Birmingham within a few minutes' walk from Birmingham New Street station, the ICC, the NIA and countless shopping venues.

Facilities : 312 rooms, including 2 suites and 189 double rooms, are located on 9 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, room service (for a fee), a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge). A hairdryer and bathrobes are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis, callisthenics and aerobics.

Meals : Dining facilities include a restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Vegetarian dishes and children's meals can be prepared on request.

Payment : The following credit cards are accepted: VISA and MasterCard.