Location : Located in the traditional district of the city of Veracrúz, this hotel lies just a short distance from the sea and the renowned Aquarium Veracrúz. The main commercial and financial districts lie in the near vicinity, as does the tourist centre of Plaza Acuario (roughly 10 minutes' walk away). The historical centre, the Plaza de Artesanias, Los Portales and Malecón may be reached by car in some 20 minutes whilst the castle of San Juan are 30 minutes from the hotel and Xalapa is around 1 hour away. It is some 15 minutes to the airport whilst the bus station is 10 minutes from the hotel.

Facilities : The hotel has 3 junior suites, a suite and 88 double rooms located in two 2-storey buildings. The reception desk is open round the clock. A cloakroom and a safe are available. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Children can enjoy the playground. Additional facilities include a newspaper stand. Guests can use the parking spaces at the hotel, subject to availability. Other services include medical assistance, room service, a laundry service and a hairdresser. Bicycles can be kept in the bicycle storage area.

Rooms : Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms include a double bed. Amenities include an ironing set, a direct dial telephone, a television with satellite/cable channels and a safe. Wheelchair-accessible rooms can also be booked.

Sports/Entertainment : While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. There are many ways to relax or stay active at the hotel, including tennis, volleyball, basketball and a solarium.

Meals : The hotel includes a restaurant with air conditioning and a bar. A variety of catering options can be booked. Guests can choose between bed and breakfast and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.