Location : This city and business hotel lies just a few minutes from the city's main tourist attractions, and only 6 blocks from the Museum of Anthropology. The majestic 1000-year-old Forest of Chapultepec can be found in front of the hotel; it is considered to be the guardian of local culture and the lungs of Mexico City. Polanco, the city's most important commercial and financial area is also close to the hotel. Mexico City International Airport is 25 km away, or a 45-minute journey.

Facilities : 18 suites and 738 double rooms are located on 38 storeys and can be reached by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms : Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A welcome gift awaits guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. There is a direct dial telephone, a TV, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) in the rooms. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sports/Entertainment : The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. A variety of activities are available at the hotel, for example cycling/mountain biking and crazy golf or, for a fee, tennis and golf. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments, hydrotherapy treatments and a solarium.

Meals : Various dining options are available, including a restaurant, a dining room, a café and a bar. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction.

Payment : The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.