Location : The resort is located in Ixtapa - Zihuatanejo, on Mexico's Pacific coast, southwest of Mexico City. Ixtapa is considered one of the jewels of the Mexican Riviera. Moreover, the resort is located 20 minutes from Ixtapa-Zihuatanejo International Airport and just minutes from the Marina, shopping areas and golf courses in Ixtapa.

Facilities : 323 rooms are located on 14 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms : Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a DVD player and WiFi (for a fee) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The pool area, which includes an indoor pool and 3 outdoor pools, invites guests to relax and enjoy a swim. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. A variety of activities are available at the hotel, for example cycling/mountain biking, beach volleyball, volleyball, golf and archery or, for a fee, tennis and crazy golf. Water sports enthusiasts are offered snorkelling. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. There is a wellness area with a spa, a sauna, a steam bath and a beauty salon. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

Meals : Various dining options are available, including a café and a bar. Great food and friendly service await guests in 5 air-conditioned restaurants. Catering options include bed and breakfast and all-inclusive. A generous breakfast buffet, lunch and a dinner from the buffet or à la carte offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment : The hotel accepts the following credit cards: American Express, VISA and MasterCard.