Location : The bungalow complex is located about 65 km west of the Caribbean city of Chetumal and only about 1.6 km from the Mayan site of Kohunlich. The Hondo River, a natural border with Belize, is around 30 km south of the resort.

Facilities : The bungalow complex has a lift and features 40 rooms and 2 suites. The friendly staff at the reception desk are happy to answer any questions. Valuables can be securely locked in the safe. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car. Other services include a transfer service, translation services, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms : Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The complex has family rooms and non-smoking rooms.

Sports/Entertainment : The outdoor pool complex provides invigorating refreshment. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the complex, including cycling/mountain biking, catamaraning, a gym, a spa, a sauna, massage treatments and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals : Various dining options are available, including a restaurant, a dining room and a bar. Catering options include bed and breakfast and all-inclusive. Breakfast, lunch and dinner are available.

Payment : The complex accepts the following credit cards: American Express, VISA and MasterCard.