Location : This hotel is located in Catemaco.

Facilities : The friendly staff at the reception desk are happy to answer any questions. Valuables can be securely locked in the safe. Internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

Rooms : A trouser press is provided for guests' convenience. WiFi (for a fee) comes as standard in the rooms. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including canoeing, a spa, a sauna and massage treatments. Children are well looked after in the kids' club.

Meals : Dining facilities include a restaurant, a café and a bar. Breakfast and lunch offer culinary delights every day. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.