Location : This hotel warmly welcomes guests in Otavalo.

Facilities : The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms : Central heating ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Guests are sure to get a good night's sleep in the double bed. There is also a washing machine and a trouser press. Equipped with a telephone and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment : The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including horse riding, a spa, massage treatments and hiking. Evening entertainment includes live music.

Meals : Dining facilities include a restaurant, a café and a bar. Breakfast and lunch offer culinary delights every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.